Privacy Policy

1. Introduction

Welcome to the Ansanm Platform (“we,” “our,” or “us”). We are a B2B SaaS platform dedicated to connecting organizations, groups, and communities to their members. We are committed to protecting your personal information and your right to privacy.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.ansanm.org and use our associated services.

2. Information We Collect

We collect information that you provide directly to us or that is automatically generated when you use our platform.

A. Information You Provide

• Account Information: When you register or log in, we collect personal identifiers such as your name, email address, and profile avatar.
• Authentication Data: If you choose to log in using social providers (Google, Facebook, LinkedIn) or Enterprise SSO (Azure AD/O365), we receive profile information from these providers to facilitate your account creation and authentication.
• Organization Data: If you are an Organization Admin, we collect information related to the groups and communities you manage.

B. Automatically Collected Information

• Usage Data: We collect logs, metrics, and traces regarding your activity on the platform to ensure system observability, performance, and security.
• Device Data: We may collect information about the device and browser you use to access the platform.

3. How We Use Your Information

We use the information we collect to:

• Provide and Manage Services: To manage your organization, community connections, user profile, and access to protected routes (like dashboards and member pages).
• Authentication and Security: To verify your identity and to prevent fraud or unauthorized access.
• Communication: To send transactional emails including user invitations, password resets, and organization alerts.
• Improvement: To analyze usage patterns and improve the functionality of the Ansanm Platform.

4. Sharing Information with Partners and Service Providers

We may share your data with trusted third-party service providers and partners who assist us in operating the Ansanm Platform. These partners are authorized to use your personal information only as necessary to provide these services to us.

Based on our infrastructure, your data may be processed by the following providers:

5. Cookies and Tracking Technologies

We use HTTP-only cookies and similar tracking technologies to manage your session and authentication state securely. These technologies allow you to remain logged in while navigating between the dashboard, member pages, and other protected areas of the application.

6. Data Security

We implement security by design to protect your personal information. Our security measures include:

• Encryption: Data is managed securely within our cloud infrastructure.
• Secure Authentication: We use OIDC (OpenID Connect) with PKCE (Proof Key for Code Exchange) to secure your login flow.
• Access Control: We employ delegated administration to ensure that only authorized organization administrators can manage specific user data.

7. Data Retention

We retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, or as required by law.

8. Your Privacy Rights

Depending on your location, you may have the right to access, correct, or delete the personal information we hold about you. You can update your profile information and avatar directly through the platform dashboard.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated “Last Updated” date and will be effective as soon as it is accessible.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact our administration team:

Email: [email protected]